Customer Reviews

Looking for insurance on my own was stressful I was ready to just give up. When I reached out to Joy insurance and was connected to one of their agents Shawn I knew my headache was over. Shawn was so helpful. He took his time to verify everything and got me the best possible rate. I couldn’t be happier with the exceptional service I received. Thank you!

I am happy with Joy Insurance. Nancy is my agent. She handles my car and homeowners insurance. I have never had any issues. I have been with them for about 6 years now. Very affordable. Any matters handled in a timely manner.

I wasn’t happy with my previous insurance and knew I wanted to change companies. My previous car died and I needed to get another immediately or I wouldn’t have made it to work, and a coworker would have been stuck on a 24 hour shift. They got my insurance sorted out so freakin’ quickly my head spun. Professional and super friendly and knowledgeable. They found me a great deal too. I would recommend them to anyone!

Nancy handled my new auto policy quickly and professionally. Also very polite and friendly. Saved money too! Would definitely recommend joy to friends and family.

We have been with Joy Insurance for nearly two decades, and have always been treated with respect, professionalism, and fairness. Chris Joy has and his team have always made the claim process a seamless and non stressful one, when those times are usually difficult and anxious moments. They are responsive to all of our questions and concerns and you can always rely on an honest and clear understanding of your options for a resolution. We highly recommend Joy Insurance for all one’s insurance needs, personal and business, they are the best!

My friend recommended Joy Insurance to me. When I contacted them, i was pleasantly surprise how courteous, Patient, & understanding the agent was. By the end of it all i ended up saving over 5 thousand while getting BETTER coverage. I’ve already recommended another friend of mine to them. 👍🏽👍🏽

Very good experience. They deal with several different insurance companies. Found me great rates with a reputable company.

I have been using Joy Insurance for 10 plus years. The staff is amazing especially Nancy. They have been quick and easy to deal with. Whether I’m calling from home, dealership or stopping by there office with any insurance modification they are quick & willing to help to assist you with “joy”.

I was helped by Mimi at Joy Insurnace. She was very helpful and made everything quick and easy! I appreciate all her help in getting setup for a new car I purchased! I would recommend using this agency to anyone.

I found Joy Insurance to be responsive and thorough. My phone calls were answered by a polite person who was kind and supportive. I worked with Karen to find commercial insurance and my business is complex so she had to work pretty hard. She found me a policy to fit my needs and my budget. Although I am newer to the Middletown area, I hope to use them for years to come.