File A Claim | Joy Insurance

If you have a claim to report, you can take advantage of your insurance carrier’s 24/7 Claim Support Service to report your claim directly to your insurance company or you may contact us.

By reporting your loss directly to the insurance company, they can begin to handle all aspects of your claim and get you the help you need when it matters most.

AmTrust Insurance

59 Maiden Lane
43rd Floor
New York, NY 10038
www.amtrustfinancial.com

Customer Service

Website: Member Login
General: (877) 528-7878

Claims

Phone: (888) 239-3909

Berkshire Hathaway GUARD

P.O. Box A-H
Wilkes-Barre, PA 18703
www.guard.com

Customer Service

General: (570) 823-2059

Claims

Claims: (570) 825-0611
Website: File a Claim

Billing

Website: Make a Payment

Eastern Mutual

139 State Street
Montpelier, VT 05602
www.easternmutual.com

Customer Service

Website: Customer Service
General: (802) 223-5261

Claims

Claims: (800) 367-3242
Website: File a Claim

Billing

Website: Make a Payment
Billing: (518) 966-4491

Erie Insurance

100 Erie Insurance Place
Erie, PA 16530
www.erieinsurance.com

Customer Service

Login To Your Account: Login
Customer Service: (800) 458-0811
Website: Contact ERIE

Claims

NOTE: If you have a claim to report, please contact our agency first to help you get started. If you need to file a claim after hours or over the weekend, you can contact ERIE's 24/7 Claim Support Service directly.
Website: Claims
Claims: (800) 367-3743
After Hours Claims: (800) 367-3743
24/7 Roadside Service (AGERO): (888) 295-5060
ERIEGlass (Auto Glass Only): (800) 552-3743
Fraud Finders (To Report Fraud): (800) 368-6696

Billing

Website: Pay Your Bill

Download The Mobile App
Apple: Download
Android: Download

Foremost Insurance

P.O. Box 0915
Carol Stream, IL 60132-0915
www.foremost.com

Customer Service

Foremost Signature: (844) 296-3790
Foremost Classic: (800) 527-3905

Claims

Website: Claims
Foremost Signature: (800) 854-6011
Foremost Classic: (800) 527-3907

Billing

Website: Pay Your Bill
Foremost Signature: (800) 296-3790
Foremost Classic: (800) 532-4221

Mobile Apps

Google Play Store: Download App
Apple App Store: Download App

Liberty Mutual Insurance

175 Berkeley Street
Boston, MA 02116
www.libertymutual.com

Claims

Website: Claims
Claims: (800) 362-0000
Small Business Claims: (844) 325-2467

Billing

Website: Pay Your Bill
Billing: (866) 290-2920

Merchants Insurance Group

250 Main Street
Buffalo, NY 14202
www.merchantsgroup.com

Customer Service

Website: Customer Service
Website: Member Login

Claims

Claims: (800) 952-5246

Billing

Billing: (800) 462-8182

Mid-Hudson Co-Operative (MHC)

104 Bracken Road
Montgomery, NY 12549
www.midhudsoncooperative.com

Customer Service

General: (845) 457-5001

Claims

Website: Claims
Claims: (845) 457-5001

Billing

Website: Make a Payment

NYCM Insurance

1899 Central Plaza East
Edmeston, NY 13335
www.nycm.com

Customer Service

Phone: 800-234-6926
Website: Contact
Email: customerservice@nycm.com

Claims

Website: Claims Services
Claims Help Email: myclaim@nycm.com

Billing

Website: Online Payments
Billing Help Email: accountstatus@nycm.com

National General Insurance Company

450 W Hanes Mill Rd
Suite 101
Winston-Salem, NC 27105
www.nationalgeneral.com

Customer Service

Service: 1-888-293-5108

Claims

Website: Claims
Claims: 1-800-468-3466

Billing

Website: Pay Your Bill

Online Account Access

Website: Login to Your Account
Mobile Apps: Google Play Store
Mobile Apps: Apple App Store

National Grange Mutual

P.O. Box 2004
Keene, NH 03431
www.msagroup.com

Customer Service

General: (800) 258-5310

Claims

Website: Claims
Claims: (877) 425-2467

Billing

Website: Make a Payment

Preferred Mutual Insurance

One Preferred Way
New Berlin, NY 13411
www.preferredmutual.com

Customer Service

General: (800) 333-7642

Claims

Website: Claims
Claims: (800) 333-7642

Billing

Website: Make a Payment

Safeco Insurance Company of America

175 Berkeley Street
Boston, MA 02116
www.safeco.com

Customer Service

Service: (800) 332-3226
24/7 Safeco Clients Only: (866) 472-3326

Claims

Website: Claims
Claims: (800) 332-3226

Billing

Website: Pay Your Bill
Billing: (888) 458-2246

Sterling Insurance

PO BOX 419175
Boston, MA 02241
www.sterlingins.com

Claims

Report a Claim: Report a Claim

Billing

Website: Make A Payment

The Progressive Corporation

300 North Commons Blvd
Mayfield Village, OH 44143
www.progressive.com

Customer Service

Website: Manage Your Policy
Service: 888-671-4405
Customers in California: (800) 300-3693
Roadside Assistance: 1-800-776-4737

Claims

Website: File a Claim
Claims: 1-800-776-4737

Billing

Website: Pay Your Bill

The Travelers Indemnity Company

One Tower Square
Hartford, CT 06183
www.travelers.com

Customer Service

Member Login
800-252-4633

Claims

Website: Claims(opens in new tab)
Claims: (800) 252-4633

Billing

Website: Pay Your Bill

Customer Reviews

The staff at this agency is excellent!!! They are always so personable and…

The staff at this agency is excellent!!! They are always so personable and friendly on the phone and in the office. This is one business that I feel truly cares about me as an individual. Thank you all for your dedicated service and vast knowledge in the industry, you have been so very helpful to me! They also seem to have a way to save you money from any other company out there. HIGHLY RECOMMEND! 🙂

Stephanie J

I have been a customer with Joy Ins. for many years. The staff is always…

I have been a customer with Joy Ins. for many years. The staff is always professional and go out of their way to assist in any aspect of my vehicle, renter’s and motorcycle ins. Chris is a great guy and certainly brings “joy” to his clientele. I would be very remiss if I did not also mention Doris, who has been nothing short of phenomenal in her patience, expertise and service to me over the years. Thanks to you all. My highest and most heartfelt congratulations and recommendation!!

Jay S

I understand how this insurance agency got their name as they are a joy to work…

I understand how this insurance agency got their name as they are a joy to work with! Karen Williams is our agent and is always there to answer questions and help with whatever we need.

ANNE S

This evaluation relates to the process of locating appropriate and affordable…

This evaluation relates to the process of locating appropriate and affordable insurance for our home and autos. Karen Williams was very thorough in defining our needs and she found an insurance package that we immediately accepted. We are looking forward to being insured through the Joy Insurance Agency.

Stuart S

Chris worked with me on purchasing life insurance. From the very beginning, he…

Chris worked with me on purchasing life insurance. From the very beginning, he made sure that my family’s needs were being met, while finding me the best rate on insurance. I’m glad I went with Joy. Make sure to call them if you’re in the market for insurance. I know they’ll take care of you.

Joseph A

Excellent service. Liam was exceptionally helpful. He took the time to explain…

Excellent service. Liam was exceptionally helpful. He took the time to explain everything and found the best policy.

Paul B

I have been with this company longer than I’ve been married to my wife, 14 plus…

I have been with this company longer than I’ve been married to my wife, 14 plus years. Mr. Joy and his team are very polite and professional. As a business owner my company requires more attention than a personal insurance account. They have always been very prompt and accommodating.

Jason T

Someone always answers the phone and my agent asks about me, my family, my…

Someone always answers the phone and my agent asks about me, my family, my jobs. The Joy Agency is personal and that’s rare these days. I have already recommended them to coworkers and I have absolutely nothing one single issue with them. They are local, they are accessible, they are awesome!

Dawn C

Very professional, friendly and accommodating. Staff has excellent customer…

Very professional, friendly and accommodating. Staff has excellent customer service skills; quick response to claims.

ERICA C

Edited– Sometimes there is miscommunication. I just got a call from the…

Edited– Sometimes there is miscommunication. I just got a call from the owner apologizing that no one got back to me. He stated that the agent stated he called but could not get me. I think this is very noble that they called to try to find out what happen to get this bad review. I am sorry we could not work together. To call and find out what happen and say sorry is really good customer service.

Nate S

James Dudgeon and his staff are extremely professional and highly efficient. …

James Dudgeon and his staff are extremely professional and highly efficient. It is a pleasure to work with them. I have been a client for many years and will remain so.

Maria G

5 stars!

Alyson C

Very helpful and friendly staff they are always there for my insurance needs

kevin h

Quick to respond and very helpful when needed

Erik

5 stars!

Nicholas K

5 stars!

Kathy C

I wasn’t happy with my previous insurance and knew I wanted to change…

I wasn’t happy with my previous insurance and knew I wanted to change companies. My previous car died and I needed to get another immediately or I wouldn’t have made it to work, and a coworker would have been stuck on a 24 hour shift. They got my insurance sorted out so freakin’ quickly my head spun. Professional and super friendly and knowledgeable. They found me a great deal too. I would recommend them to anyone!

Lore S

Very responsive and will shop around to get you the best deal on your…

Very responsive and will shop around to get you the best deal on your individual needs.

Tom D

Friendly, fair and very easy to work with. Highly recommend!

Anthony R

Karen, was very patient, professional, and fast. I highly recommend this…

Karen, was very patient, professional, and fast. I highly recommend this agency. Wish i can give them 10 stars.

brave h

Joy insurance provide excellent customer care and support. I my experience joy…

Joy insurance provide excellent customer care and support. I my experience joy insurance provided timely response to all my insurance need Jacob

Jacob O

Love Joy Insurance and all their staff!

Raven A

5 stars!

Thao T

5 stars!

Kent W

Always responsive to all my insurance needs. I would not use anyone else.

Devin D

5 stars!

Chris V

5 stars!

James Y

Having multiple insurance options within one agency is a real plus. The…

Having multiple insurance options within one agency is a real plus. The customer service is excellent; the agents will walk you through any steps that you need to take when processing a claim.

Timothy B

5 stars!

M. F Trucking, LLC.

Joy insurance is great. I can send an email and have a response in minutes. The…

Joy insurance is great. I can send an email and have a response in minutes. The brokers are very attentive and get the job done when you are in a rush.

Krissy S

I’ve been with Joy Insurance Agency for a very long time, and I have never had…

I’ve been with Joy Insurance Agency for a very long time, and I have never had a bad experience. The people there are the best.

Brian B

Amazing staff!

MackDitty O

I have used Joy Insurance for my business and personal home and auto needs for…

I have used Joy Insurance for my business and personal home and auto needs for over 30 years. Their attention to detail and customer satisfaction can not be matched.

Brian H

5 stars!

Tanya R

Joy Insurance helped me obtain a new auto policy. As a first time car buyer,…

Joy Insurance helped me obtain a new auto policy. As a first time car buyer, they made the process seamless with excellent pricing options and coverage for my vehicle. I’d highly recommend speaking to any of their trained professionals for your insurance needs!

Liam J

5 stars!

Carlos M

The entire process from start to finish was impeccable! They were helpful,…

The entire process from start to finish was impeccable! They were helpful, friendly, professional, and knowledgeable. I recommend Joy insurance agency to everyone in the Hudson area!

Jordan G

5 stars!

Walter & Paula Holmes

Because the people are friendly

Michelle G

Always a pleasure doing business with joy insurance. Most recently they’ve been…

Always a pleasure doing business with joy insurance. Most recently they’ve been extremely helpful with my commercial insurance, Offering many options and payment plans

Karl B

Always Professional,courteous and thorough,anytime we have needed help or…

Always Professional,courteous and thorough,anytime we have needed help or advise Joy Insurance has always steered us in the right direction,All of the staff at Joy have been Great to deal with,they treat you like family which goes a long way.as always Thank You !

Grant G

5 stars!

Star P

Joy Insurance is super reliable. I can always count on them. Great family owned…

Amanda D

Absolutely love JOY insurance agency!!! I was paying so much for insurance…

Jaclyn S

Great service.

Holly C

Experts

rajesh s

Always so helpful and knowledgeable. Karen Williams is top notch!

Sarah R

Karen Z has been a pleasure to work with! She is a big asset to the company…

Karen Z has been a pleasure to work with! She is a big asset to the company and I have highly recommended her to many of my friends for her exceptional service and attention to detail. She saved me a ton of money on my car insurance and is always very helpful whenever I have any questions.

jennifer l

Joy insurance gave me a great quote on my new car. They were very efficient and…

Joy insurance gave me a great quote on my new car. They were very efficient and knowledgeable. Any questions I had were answered right away. I was very impressed with how easy they made it for me. I would recommend Joy Insurance Agency to anyone looking for insurance!

Julia M

Absolutely attentive to all my insurance needs. Found best prices and more…

Absolutely attentive to all my insurance needs. Found best prices and more importantly best coverage for my requirements…be they personal or business.

Joseph C

5 stars!

Rose b

Knowledgeable, friendly, professional, and great location. What sets Joy…

Knowledgeable, friendly, professional, and great location. What sets Joy Insurance Agency apart is their prompt and efficient handling of any inquiries or claims, making the entire process stress-free. I highly recommend Joy Insurance Agency to anyone seeking reliable and customer-focused insurance services. 5 stars!

lynne m

Great attitude!!!

R C

Awesome company! They helped me get car insurance super low instead of me…

Awesome company! They helped me get car insurance super low instead of me paying $600 a month with progressive. I’m so happy and grateful I reached out and I got an immediate response

Gabrielle W

5 stars!

Wyatt L

Karen is very professional, thorough, prompt and looking out for her…

Karen is very professional, thorough, prompt and looking out for her customer’s needs. I am very pleased with her auto/home insurance recommendations! The staff at Joy insurance is very courteous and professional, starting with the receptionist and the other staff that follows through to ensure the timeliness of getting forms signed so that receipt that receipt of policies is expediently done!

Sandra N

Very knowledgeable, courteous, prompt and professional. Transferring to Joy…

Very knowledgeable, courteous, prompt and professional. Transferring to Joy Insurance was a smooth transition. Would highly recommend!

Christine C Belknap

5 stars!

Manny

Very professional.

nora c

5 stars!

Ana C

5 stars!

Jonice A

Liam took the extra care to make sure we had a home and auto policy that fit…

Liam took the extra care to make sure we had a home and auto policy that fit our needs. He provided expert guidance and tailored coverage options, providing a detailed overview of each path. He made the ever tenuous insurance hunt easy by providing painless support and quick preparation of policy documentation. I would not hesitate to recommend Liam and Joy Insurance to friends and family alike.

Richard S

5 stars!

Anthony S

5 stars!

Barbara N

It was a wonderful experience, Mrs. Karen William. It was extremely nice and as…

It was a wonderful experience, Mrs. Karen William. It was extremely nice and as well, helpful.

sukhdev s

5 stars!

Mike D

Everyone I have interacted with at Joy Insurance has always been helpful and…

Everyone I have interacted with at Joy Insurance has always been helpful and very friendly. They were able to find me an awesome price for my premium matching everything I had before but for a much more affordable price.

Veronica J

I have relied on the Joy agency for all of my insurance needs for the last…

I have relied on the Joy agency for all of my insurance needs for the last decade without any problems with my insurance coverage, and their service is excellent!

Richard H

Nancy, and the rest of the team, are very knowledgeable and are always…

Nancy, and the rest of the team, are very knowledgeable and are always available to handle any and all issues for my business. They provide professional services that are topnotch. I highly recommend them.

Darcy G

Great ppl great prices

Brian T

5 stars!

Peter L

Switching to Joy Insurance was the best choice I could have made for my…

Switching to Joy Insurance was the best choice I could have made for my insurance needs! All of the staff are very friendly, knowledgeable and happy to answer any and all policy questions. I feel confident knowing I have better coverage at a cheaper rate than before, and an awesome agent at Joy to handle any questions or claims I might have in the future.

Sara B

Excellent experience and would highly recommend. We switched to Joy Insurance…

Excellent experience and would highly recommend. We switched to Joy Insurance after 30 years at another. Liam walked me through the process and switch over which to date has been great.

Dean R

Karen Williams from Joy Insurance has done a fantastic job improving our…

Karen Williams from Joy Insurance has done a fantastic job improving our insurance coverage and saving us $1500.00 a year . She met with me a couple of times to discuss our coverages and answer any questions. It was alot of work on her part to give us 3 different insurance company quotes. She and Joy Insurance have earned our business because of the service they have provided. Thank you

Peter H

Our old insurance company is leaving our market, so Liam helped me find a new…

Our old insurance company is leaving our market, so Liam helped me find a new one. He was very responsive and helpful, and over a few emails found us equivalent coverage with a well-rated company for a lot less money. He helped make the switch and cancel my old policies. Great service!

Andrea G

5 Stars!

D D

5 Stars!

Lyseida C

5 Stars!

Maria B

Great experience. Efficient knowledgeable and helpful

Susan C

Karen was very helpful, professional and absolutely the best when getting me…

Karen was very helpful, professional and absolutely the best when getting me insurance that wasn’t insanely high. I recommend them to others for sure.

Charity C

5 Stars!

Raquel A

Excellent service!

Chris

Vietta worked very hard to find me acceptable, affordable insurances. She’s…

Vietta worked very hard to find me acceptable, affordable insurances. She’s a pleasure to work with!!

Cheryl K

James Dungeon is a fantastic agent – he knows the industry better than anyone I…

James Dungeon is a fantastic agent – he knows the industry better than anyone I have met for all my business and personal insurance needs. He works to get his client the best deal possible, responds quickly, and works in our best interest at all times. Highly recommend!!

Christopher G

5 Stars!

Sean B

Friendly and very easy to work with.

Audrey K

5 stars!

Robert V

5 stars!

lui- g

5 stars!

Karen S

5 stars!

Leny M Varano

5 stars!

Pablo I

5 stars!

Lino L

5 stars!

Wendy S

5 stars!

Tonya D

5 stars!

Sylvia O

5 stars!

William V

5 stars!

Margaret M

5 stars!

Aaron C

5 stars!

Adam G

5 stars!

Subi J

5 stars!

k. x

5 stars! 39

John R

5 stars!

Jimmy G

5 stars!

Trinh P

5 stars!

Jacob W

5 stars!

faviola m

5 stars!

DONALD T

5 stars!

Geo v

5 stars!

John O

5 stars!

Shirley C

5 stars!

Ben P

5 stars! 49

jon

5 stars!

Chiu C

5 stars!

Cathy G

5 stars!

Elena R

5 stars!

Marisa S

5 stars!

Nick T

5 stars!

Michael M

5 stars!

Neil C

l recommend. They were fast with responding back. I didnt have to go in. And…

l recommend. They were fast with responding back. I didnt have to go in. And the same premium for higher coverage

L. B

I can’t say enough good things about James at Joy Insurance! He was recommended…

I can’t say enough good things about James at Joy Insurance! He was recommended by a friend who has been with them for a few years and love them too!! Extremely helpful and saved us lots of money with better coverages. Great to respond and help!! A+++++

Sharon H

Always professional, courteous and prompt. The best!!

Bill D

Liam Help get us coverage on house and Auto at A fair and reasonable price ,He…

Liam Help get us coverage on house and Auto at A fair and reasonable price ,He made the Process simple and easy .

Richard L

Joy insurance was great to work with. Doris was so efficient and informative

Ann M Hahr

Seemless and easy transition

Blade W

Working with Joy Insurance was one of the easiest Property insurance’s I have…

Working with Joy Insurance was one of the easiest Property insurance’s I have ever bought. Fast, easy, low-cost and very helpful.

Richard

Looking for insurance on my own was stressful I was ready to just give up. When…

Looking for insurance on my own was stressful I was ready to just give up. When I reached out to Joy insurance and was connected to one of their agents Shawn I knew my headache was over. Shawn was so helpful. He took his time to verify everything and got me the best possible rate. I couldn’t be happier with the exceptional service I received. Thank you!

Porsha B

Friendly personable staff good prices support local business….

Christopher S

Very good experience. They deal with several different insurance companies…

Very good experience. They deal with several different insurance companies. Found me great rates with a reputable company.

Diedre C

Always a great experience working with the team at Joy Insurance, thanks Mimi!

Carl U

I was helped by Mimi at Joy Insurnace. She was very helpful and made everything…

I was helped by Mimi at Joy Insurnace. She was very helpful and made everything quick and easy! I appreciate all her help in getting setup for a new car I purchased! I would recommend using this agency to anyone.

Ryan B

Karen Williams is fantastic!!!!

Gaetano C

Liam was a great help. Thank you so much!

Tiffany W

Awesome people and great insurance !!!!

Yung D

Nancy handled my new auto policy quickly and professionally. Also very polite…

Nancy handled my new auto policy quickly and professionally. Also very polite and friendly. Saved money too! Would definitely recommend joy to friends and family.

john r

Very nice to work with

Gigi P

Karen was extremely helpful with all my questions. The yearly premium was the…

Karen was extremely helpful with all my questions. The yearly premium was the best lowest amount I could find. Their also local which is nice.

Rob H

Needed insurance fast for my new business and they understood the assignment…

Needed insurance fast for my new business and they understood the assignment and got it done.

shawn w

They have Incredible, friendly and fast service and they were able to save us…

They have Incredible, friendly and fast service and they were able to save us $1,400 a year by finding a policy that worked best for us. Highly recommend Joy Insurance!

Emily A

My friend recommended Joy Insurance to me. When I contacted them, i was…

My friend recommended Joy Insurance to me. When I contacted them, i was pleasantly surprise how courteous, Patient, & understanding the agent was. By the end of it all i ended up saving over 5 thousand while getting BETTER coverage. I’ve already recommended another friend of mine to them.

Claude A

Joy Insurance has always been there for me- I would recommend them highly.

Helen I

Karen was very attentive and God right back to me with a quote that I needed…

Karen was very attentive and God right back to me with a quote that I needed right away. Very happy with the service and the price. Going to give them the opportunity for my other insurance needs

Mike B

I have used this agency for both personal and business and I am really happy…

I have used this agency for both personal and business and I am really happy with their service all around! Debra and Karen have been able to assist me whenever necessary with whatever I need! Thank you for your professional service!

Angela R

I am happy with Joy Insurance. Nancy is my agent. She handles my car and…

I am happy with Joy Insurance. Nancy is my agent. She handles my car and homeowners insurance. I have never had any issues. I have been with them for about 6 years now. Very affordable. Any matters handled in a timely manner.

Regina H

I have been using Joy Insurance for 10 plus years. The staff is amazing…

I have been using Joy Insurance for 10 plus years. The staff is amazing especially Nancy. They have been quick and easy to deal with. Whether I’m calling from home, dealership or stopping by there office with any insurance modification they are quick & willing to help to assist you with “joy”. Mike H

Mike H

Made life so easy and got us all set up and bundled with all of our insurance!

Heather A

Very helpful staff. They researched and found a carrier to save my mother money.

Shannon B

The staff is very helpful. Ms Deb is very helpful and kind

Kendra P

I really enjoyed my conversations with the staff at Joy Insurance. They helped…

I really enjoyed my conversations with the staff at Joy Insurance. They helped me navigate my insurance needs and thoroughly explained my options so I could make the best informed decision. I would recommend Joy Insurance to friends and family.

Sloane L

Joy Insurance and Mimi Cahill in particular have given me excellent insurance…

Joy Insurance and Mimi Cahill in particular have given me excellent insurance rates and are always quick to respond and deal with anything. I trust them and happily tell others about them. I’ve also found them to be both honest and accommodating. Highly recommend!

leeshai l

Excellent service.

Bob K

Joy has been proactive, creative, and friendly in dealing with our policy…

Joy has been proactive, creative, and friendly in dealing with our policy through the years.

Ted G

Excellent response to all questions and concerns. Karen was very thorough and…

Excellent response to all questions and concerns. Karen was very thorough and professional. Thanks for your service .

glenn t

We have been with Joy Insurance for nearly two decades, and have always been…

We have been with Joy Insurance for nearly two decades, and have always been treated with respect, professionalism, and fairness. Chris Joy has and his team have always made the claim process a seamless and non stressful one, when those times are usually difficult and anxious moments. They are responsive to all of our questions and concerns and you can always rely on an honest and clear understanding of your options for a resolution. We highly recommend Joy Insurance for all one’s insurance needs, personal and business, they are the best!

The M

5 stars!

jennifer v monsalve

5 stars!

David V

5 stars!

Jacob W

We have used Joy Insurance for many years. We just worked with our new agent,…

We have used Joy Insurance for many years. We just worked with our new agent, Liam, for the first time. Needed some clarification regarding a policy. Liam investigated and called us back quickly with all of the details. He also sent a follow up email, providing the needed info in print. Thanks, Liam and Joy Insurance.

Genesis D

Liam was fantastic to work with! Super great with communication and service.

Alex S

Had a great experience. Great rates and customer service were very attentive.

Mia R

I totally recommend Joy. They offerred me an upgraded coverage saving me $50…

I totally recommend Joy. They offerred me an upgraded coverage saving me $50 monthly. Karen made the process Easy breezy.

Norma C

Excellent

Ali A

Very helpful! Love their service!

Ania O

Everything was so simple and went smoothly. I highly recommend them

Gabe N

Karen at Joy Insurance was a please to work with!

Rebecca B

5 stars!

Danuta M

Karen Williams is the best agent I’ve ever dealt with, smooth and easy process…

Karen Williams is the best agent I’ve ever dealt with, smooth and easy process of switching insurance companies. Thanks Joy!

Simon L

Joy consistently provides thorough, detailed, and excellent service! Mark J….

Joy consistently provides thorough, detailed, and excellent service! Mark J. Tierney

Mark J Tierney

Liam and co saved my family hundreds of dollars per month and we appreciate…

Liam and co saved my family hundreds of dollars per month and we appreciate their continued support and advice!

Franco S

Outstanding customer service joying insurance. Liam provided excellent service…

Outstanding customer service joying insurance. Liam provided excellent service and I would recommend them for anyone who needs a wide range of insurance

Paul F

We have been clients for 22 years and the level of service is excellent. Would…

We have been clients for 22 years and the level of service is excellent. Would highly recommend this insurance brokerage

Michael T

Karen Williams is a great agent, needed pictures taken for my car, I’m unable…

Karen Williams is a great agent, needed pictures taken for my car, I’m unable to drive it at the moment, she came to me and got it done quickly, no complications, straight to the issue appreciated it.

Derek B

Excellent and easy service. The best!!

Jack M

Very professional and friendly staff.

tanya m

Best rates on all types of insurance.

Robert

All of the employees are very easy to deal with and always helpful

Bridget Z

Been with Joy Insurance for years!! great crew and always tries to find me the…

Been with Joy Insurance for years!! great crew and always tries to find me the best quotes possible for my insurance!!

rachel w

5 stars!

Nina S

5 stars!

Mark N

5 stars!

Janis G

5 stars!

Ali S

5 stars!

Betty J Sweeney

I found Joy Insurance to be responsive and thorough. My phone calls were…

I found Joy Insurance to be responsive and thorough. My phone calls were answered by a polite person who was kind and supportive. I worked with Karen to find commercial insurance and my business is complex so she had to work pretty hard. She found me a policy to fit my needs and my budget. Although I am newer to the Middletown area, I hope to use them for years to come. Update 1/2024 We have been with Joy Insurance for over 1.5 years now. And they have been through our rapid growth and challenging requirements. They are responsive and work hard for us. Special thanks Doris who is always ready with a quick answer.

Gabriel S

This local, family owned business has friendly service and reliable protection…

This local, family owned business has friendly service and reliable protection for our family’s needs.

Jamie S

Joy Insurance is top notch when it comes to customer service. They quickly…

Joy Insurance is top notch when it comes to customer service. They quickly respond to your call or email and always answer all of your questions. They are knowledgeable, friendly and so helpful with policy and insurance questions!

Dee L

Joy has been great for me and my business. Liam helped me find a cheaper rate…

Joy has been great for me and my business. Liam helped me find a cheaper rate for the same coverage I was using before and made the process as easy as it could be

Ryan K

Doris is the best she is so helpful

Dennis a Florence Stoveken

Joy Insurance Agency has been a joy handling my insurance needs.. Charles…

Joy Insurance Agency has been a joy handling my insurance needs.. Charles Kolster, my agent, has always provided the best advice, the best prices representing the most reliable carriers I’ve ever had. When I need him, he’s there. When I have complex questions or wants and wishes he presents solid reasons that guide my thinking and he’s always been 100% correct. It’s always a “customer comes first” priority. If you’re looking the best agent with the best agency, stop looking.

Cliff S

Karen helped me every step of the way with setting up which policy I needed….

Karen helped me every step of the way with setting up which policy I needed. Always answered all my questions and even had her team assist with my needs while she was off so my business has no down time in operating. Excellent service.

Abimael M

They were very helpful, and fast getting back to me . Shawn was great and got…

They were very helpful, and fast getting back to me . Shawn was great and got me the best rate .

God o Love Jesus

After USAA raised my rates over fifty dollars it was time to shop around….

After USAA raised my rates over fifty dollars it was time to shop around. Located Joy insurance and worked with Karen who got me a great rate and payment. I felt like I was doing business that is family oriented and am happy to be part of it!

Jim D

My representative was kind and patient. Provide me some guidance. Kudos to…

My representative was kind and patient. Provide me some guidance. Kudos to Karen Williams

Dave L

5 stars!

Shar R

5 stars!

John P

5 stars!

nicks u

5 stars!

Diana R

5 stars!

Juli S

5 stars!

jpurim 2

5 stars!

Richard D

5 stars!

Lisa S

Very Helpful. Was able to get insured in just a few hours.

VEMAR F

Needed a copy of my insurance card for my car. Nancy was great. Found the card…

Needed a copy of my insurance card for my car. Nancy was great. Found the card and emailed it to me within a few minutes. Always helpful for whatever I need.

Debbie G

5 stars!

Jose O

5 stars!

Mike O

5 stars!

Diana D

5 stars!

Kathy R

We have been a client of Joy Insurance for years and they have always been…

We have been a client of Joy Insurance for years and they have always been there for us. Their efficient and courteous staff has always responded quickly to our questions and concerns. Joy Insurance is the touchstone for all our insurance needs and it is a pleasure having them work with us.

NESystems

Great insurance. Would use again

Kevin O

I was in desperate need of insurance. I searched for Car insurances near me and…

I was in desperate need of insurance. I searched for Car insurances near me and found Joy insurance I gave them a call. I was able to speak to an actual person. They were patient and kind. After receiving all my information I was told I would receive a call back and I did. The coverage was perfect for my needs. The process was fast and painless. Believe it or not the word Joy stood out to me. Where God is there is Joy and inner peace.

J C

Great people to work with customers service is excellent

Edwin m

Great staff – very responsive to all my needs and best rates I’ve seen. …

Great staff – very responsive to all my needs and best rates I’ve seen. You’ll be happy you called them!

Bob N

I was struggling to get a quote from different providers. It was very…

I was struggling to get a quote from different providers. It was very unpleasant situation and frustrating for me. When I came across Joy insurance everything was done so smoothly that I couldn’t believe. Very friendly and professional staffs willing to support all possible ways with your needs. Thank you Joy and thank Karen.

Faruque

I’m glad I found Joy Insurance. They make insurance shopping stress-free, are…

I’m glad I found Joy Insurance. They make insurance shopping stress-free, are quick to respond, and always ready to help. I highly recommend them.

Judy L

Amazing. Been with them for years and anytime I need something they are right…

Amazing. Been with them for years and anytime I need something they are right there to assist.

Evil E Gaming!

Always a delight to deal with the team at Joy insurance!!

Mary S

Thank you for everything for Insuring my business And helping me Throughout the…

Thank you for everything for Insuring my business And helping me Throughout the year

PATRICK R

Joy Insurance is a great experience compared to previous car insurances I had….

Joy Insurance is a great experience compared to previous car insurances I had. Various options and swift communication throughout the setup. Was helped by agent Karen and will recommend Joy Insurance to friends and family !

Evins J Beneche Jr.

Joy insurance is the way to go for all of your insurance needs. Over the last 6…

Joy insurance is the way to go for all of your insurance needs. Over the last 6 years, I have insured not only my small business but also my automobiles as well as our home. I have a dedicated representative assigned to me in James Dudgeon who answers any and all of my questions expeditiously. Chris Joy always tries his best to het the best rates possible. I highly recommend Joy Insurance. Sushil Bhagudia

Sushil B

Joy insurance employees are very kind and helpful. I would recommend anyone to…

Joy insurance employees are very kind and helpful. I would recommend anyone to do buisness with them.

Dedra C

Great company, always helpful with great rates

Gabe N

5 stars!

firat a

Joy Insurance has been very attentive to my needs. Any questions I have was…

Joy Insurance has been very attentive to my needs. Any questions I have was answered in a timely manner, I highly recommend them.

beth m

5 stars!

Bobby B

Nancy L. Rauscher Is my agent and I appreciate all of her hard work. She is…

Nancy L. Rauscher Is my agent and I appreciate all of her hard work. She is always there for me when I need her. And does not make you wait. Thank you Nancy for everything you do. I recommend Joy Insurance

lorraine m

Professional and courteous and if I’m not too corny a “joy” to work with….

Professional and courteous and if I’m not too corny a “joy” to work with. I recommended family members and each have had a positive and successful relationship with them.

richard m

Joy Insurance will always work to get you the best coverage & rates. Excellent…

Joy Insurance will always work to get you the best coverage & rates. Excellent customer service.

WLM

5 stars!

Jimmy R

5 stars!

Jimmy R

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